Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Effective: January 15, 2025

Information We Collect

At savolentiraq, we collect information that helps us provide better financial education services to our users. This includes data you provide directly when creating an account, enrolling in courses, or contacting our support team. We also gather technical information about how you interact with our platform to improve your learning experience.

  • Personal identifiers like name, email address, and phone number
  • Professional information including job title and company details
  • Course progress, quiz results, and learning preferences
  • Payment information processed through secure third-party providers
  • Device data, IP addresses, and browser information for security purposes
  • Communication records when you reach out to our support team

How We Use Your Information

We use your personal information primarily to deliver our corporate finance education programs effectively. Your data helps us personalize course recommendations, track your progress through our curriculum, and provide certificates upon completion. We also use this information to send important updates about course schedules, new learning materials, and platform improvements.

For our Canadian operations, we process data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We never sell your personal information to third parties or use it for purposes unrelated to your educational experience with savolentiraq.

Data Sharing and Third Parties

Service Providers: We work with trusted companies that help us operate our platform, including cloud hosting services, payment processors, and email communication tools. These partners are contractually required to protect your data and can only use it for the specific services they provide to us.

Legal Requirements: We may disclose your information when required by Canadian law, court orders, or regulatory investigations. This includes compliance with tax reporting requirements and responding to valid legal requests from government authorities.

Business Transfers: If savolentiraq undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.

Your Rights and Choices

Access Your Data

Request a copy of all personal information we hold about you, including course records and communication history.

Update Information

Correct any inaccurate personal details or update your professional information through your account settings.

Data Portability

Receive your course progress and personal data in a machine-readable format to transfer to another service.

Withdraw Consent

Opt out of non-essential communications or data processing activities at any time through your preferences.

Data Security Measures

We implement multiple layers of security to protect your personal information. Our platform uses industry-standard encryption for data transmission and storage, with regular security audits conducted by independent third parties. All payment information is processed through PCI DSS compliant systems, and we never store your complete credit card details on our servers.

Our team receives regular training on data protection best practices, and access to personal information is strictly limited to employees who need it for their job responsibilities. We maintain detailed logs of all data access activities and have incident response procedures in place to address any potential security breaches promptly.

Data Retention Policy

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course completion records are kept for seven years to support professional development documentation and regulatory requirements. Account information remains active as long as you maintain your subscription or until you request deletion.

When you close your account, we begin a deletion process that removes your personal information from our active systems within 30 days. Some data may be retained longer in backup systems for security purposes, but it becomes inaccessible for normal business operations. Financial records are kept according to Canadian tax law requirements.

International Data Transfers

While savolentiraq operates primarily in Canada, some of our service providers may process your data in other countries. When this occurs, we ensure appropriate safeguards are in place through contractual agreements that meet Canadian privacy standards. We work only with providers in countries that have been recognized as having adequate data protection laws or that agree to additional security measures.

Children's Privacy

Our services are designed for working professionals and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from someone under 16, we will delete that information immediately and terminate any associated account.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. Essential cookies are required for basic functionality like maintaining your login session and course progress. Analytics cookies help us understand how users navigate our content so we can make improvements.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We don't use advertising cookies or share tracking data with marketing companies.

We review and update this privacy policy annually or when significant changes occur to our data practices. We'll notify you of material changes through email or prominent notices on our platform.

Questions about this privacy policy or want to exercise your data rights?
info@savolentiraq.com
savolentiraq Privacy Office
107 Diane Dr, Orangeville, ON L9W 3N2, Canada
+1 (705) 652-8332